BaoCasino is owned by Direx N.V. and was launched in 2019. It operates under licenses from the government of Curacao and seems to be focused quite heavily on the Canadian and the Australian market, although it is also available in many other countries.
Of course, as it only has a Curacao license and doesn’t work with regulators in the UK or Sweden, it is unable to operate here. BaoCasino is also not available to players in the United States, Spain, France, Italy, and about a dozen other major gambling regions.
You can use both cryptocurrencies and traditional currencies at BaoCasino and there are multiple options available for each. One of the first things you should do when launching the casino, after collecting your Welcome Bonus, is to set your language (options include English, Japanese, Norwegian, Thai, German, and Portuguese) and your currency (includes Euros, Canadian Dollars, Japanese Yen, New Zealand Dollars, and Australian Dollars).
BaoCasino doesn’t always get the respect or the attention that it deserves, and many its Direx sister sites have overshadowed it somewhat. But it had a big year in 2020 and was the focus of a huge marketing drive that helped to bring it into the spotlight somewhat. In this BaoCasino review, we’ll show you why this colourful casino deserves just as much attention as the top-rated FortuneJack Casino and the superb Oshi Casino.
The mascot of BaoCasino is a cute purple cat with a third eye and a passion for gambling. Because of course it is.
The word “Bao” means multiple things. In Chinese, depending on how it is pronounced, it’s either a little steamed bun or used to refer to something precious. According to the BaoCasino brand story, the word is also used in Vietnamese (Google translate tells us it means “sack”) old Irish, and Swahili, and they claim to have instilled elements of all these words and meanings into the brand.
If that’s true, then good for them. It’s an idea that we absolutely love. It’s like having a word that means “Coin” and “Fortune” in one language, “Cat” in another, and “Fat” in another, and then creating a Bitcoin-centric online casino where the mascot is a fat, golden cat.
If this didn’t happen by accident; if “Bao” does connect to this casino in multiple languages and none of those connections are overly tenuous or forced, then kudos to them. We just hope they gave a big raise to the marketing genius who came up with the idea.
Good casino themes are hard to come by. We’ve discussed this before in our King Billy Review. The trick is to create something unique, something that you can link to your games, bonuses, and/or theme, and, ultimately, something that looks great. All of these things are true of BaoCasino.
Make your first deposit as a new player and BaoCasino will give you up to 0.5 BTC or €200, in addition to 20 Free Spins. The second deposit offers the same for Bitcoin users, but this time the rate is reduced to €100 for standard currency users and the Free Spin bundle is increased to 30.
Finally, for your third deposit, you’ll get 50 Free Spins and can claim up to €100.
These bonuses are released as a single lump sum payout as soon as you make your deposit. You don’t need to worry about unlocking them steadily over time and there are no other complicated Terms and Conditions waiting to catch you out.
As always, however, you will be asked to meet a wagering requirement and this is fixed at 40x of the bonus amount. For a bonus of 0.10 BTC, this equates to a total of 4 BTCs. As soon as that amount has been wagered, any bonus funds you have remaining, in addition to any funds you have accumulated, can be withdrawn to your chosen payment option.
The wagering requirements restrict you to a maximum bet of 0.00033 BTC or €2/$2. This is surprisingly low, as the average is more than double this, so it’s worth bearing this in mind before you start working your way through your bonus.
There is also a High Roller deposit bonus, but this seems to be geared more toward fiat currency users. The maximum bonus you can collect here is actually less than the one you can collect through the standard Welcome Bonus. This only applies if you’re using cryptocurrencies, however. If not, and if you’re planning on depositing €1,000 or more, opt for the High Roller Bonus instead.
Last but not least, BaoCasino has stacks of Reload Bonuses, Free Spin offers, and Slot Tournaments available throughout the year. There is one of these active at the time of writing and while it will be over by the time you read this review, you can find many more. Just visit the BaoCasino Promotions page and be sure to check the Terms and Conditions.
Quest and Other Bonuses
One of the best features on BaoCasino, and one of the most unique, is The Quest, also known as the Bao Road.
A unique approach to a Loyalty Scheme, The Quest takes players along a winding road where they can collect lots of perks, rewards, and prizes, from the latest smartphones and other gadgets, to Cashback Bonuses, Reload Bonuses, Free Spins, and more.
It doesn’t state how much you need to deposit and wager to make it to specific levels, but based on reviews we have seen, you need to be clearing tens of thousands of Euros worth of payments to even make it past the halfway point. This is key, as many of the biggest and best prizes are only available as you edge nearer 100.
Prizes may be subject to change, but here are a few of the standout options at the time of writing:
- Level 40 = €50 and 15% Cashback
- Level 60 = €150 and 50 Free Spins
- Level 70 = Apple Watch
- Level 90 = iPhone
- Level 100 (Completed Quest) = Trip to Macau.
It’s a novel approach to a Loyalty Scheme and one that we think works really well. It’s good to have a visual representation of a VIP scheme and many players will enjoy watching their process step by step. You may need to invest big to make it to those latter stages, but that’s always the case, and at least smaller stake players have some prizes to collect as well.
Software and Games
The BaoCasino games room is not as substantial as some other Direx casinos, including the immense iLucki, but there is still more than enough here to keep all types of player busy.
It’s quality over quantity; variety over everything else. In addition to developers like Betsoft, NetEnt, Yggdrasil, Pragmatic Play, Blueprint Gaming, and Quickspin, all providing eye-catching 3D slots, there are developers like Play’n GO, Playson, NoLimit City, Microgaming, Playtech, and Wazdan, helping to fill the gaps and keep the numbers high.
Last but not least, BaoCasino showcases a hand-picked selection of titles from Live Casino kings Evolution Gaming. You can play games of Blackjack, Poker, Roulette, and Gameshow games to your heart’s content.
The addition of Quickfire adds even more Live Casino titles to the mix, including a few super-low stake games of Roulette, where you can play for just a few pennies per spin.
- Very Attractive Design
- Great Loyalty Scheme
- Big Welcome Bonus
- Owned by Direx
- Cryptocurrencies and Fiat Currencies
Take your pick of cryptocurrencies and fiat currencies; opt for Bitcoin or Visa, Dogecoin or Skrill. In fact, you have over two dozen different payment methods at your disposal, and if that’s not enough to convince you of this site’s merits, maybe the withdrawal speed will.
There is a pending time of less than 24 hours, and all web wallet and cryptocurrency payments are generally processed during this period. Only if you’re using credit cards, debit cards, and bank transfers will you need to wait longer.
Most payment methods are available free of charge, but you may be asked to pay a fee if you’re using AstroPay, bank transfers, and credit cards, with the fee being charged by your provider and not by the casino.
Limits are fixed at a minimum of 0.003 BTC and there is no maximum. However, fiat currency users are a little more restricted and cannot withdraw or deposit more than €4,000 at a time. For more information, take a look at the BaoCasino payments section and if you have an issue with the process, just contact them using the Live Chat facility.
Live Chat is active 24 hours a day and 7 days a week. What’s more, this service is not limited to current members, making it the best way for prospective customers to contact the casino.
As noted above, BaoCasino has a dedicated Live Chat facility that remains active throughout the day and can be accessed by everyone. If, for some reason, you don’t have time to use this feature, we still recommend opening it and sending a message. Even after you sign off, your message will be dealt with and you will be sent a reply by email.
BaoCasino is mobile friendly and can be played through most browsers. There is also a BaoCasino casino app and this seems to be available through desktop as well. It is a little strange for a casino launched in 2019, but the app works very well (we only tested it on mobile) and there were no issues to report. We still prefer to play directly through a web browser, but only because it has become a habit by now and we’re sure there will be many players, both mobile and desktop, who prefer the download.
You don’t have to look very hard to find good reviews for BaoCasino. The casino has generated a lot of positive feedback since it launched and one of the best things about this feedback is that the casino has responded to most of it.
When a casino responds to reviews, whether they are good or bad, you know that they are committed to meeting the needs of their customers and will do what they can to please them. This may not seem like much of a big deal. After all, who cares if they thank you for your kind words or express their concern when you vent?
In actual fact, it’s key, and it should be one of the first things you look for when judging whether an online casino is worth your time or not.
If you have a bad experience, you want to know that the casino will listen to you and try to find a solution. After all, the only thing worse than having a major issue, is not getting a response when you express your distaste. Being ignored will just make you angrier and more frustrated, but if they respond and begin a resolution process, you may eventually get the help that you need.
If you don’t, just leave a complaint. BaoCasino has a very open and transparent mediation process and all of this is conducted through an independent third-party provider. Complaints are resolved very quickly and we have yet to find one that wasn’t settled in a way that placated the player.
Conclusion: Our BaoCasino Review
BaoCasino is truly a beautiful online casino and that beauty is much more than skin deep. It has everything that you could ask for in an online casino, from an established and highly-rated operator, to a wide selection of games, some big bonuses, and a stack of accessibility options.
It doesn’t have as much variety as the vast MELbet online casino, but it gets pretty close. If you’re looking for a new home, and you live in one of the many regions where BaoCasino is available, join today. You can be depositing, collecting, playing, and winning in just a few clicks!