Golden Star Casino is a Bitcoin friendly online casino that launched way back in 2012. That makes it one of the oldest cryptocurrency casinos around but despite its age and its evident experience, it’s not a casino that people know a lot about.
You’ve no doubt heard about casinos like the generous 1xBit. And you will probably recognise most of the casinos in our top list, including the ones that have been around for a fraction of the time that Golden Star has existed. So, what’s the problem here? Is this a legitimate casino?
Firstly, yes, Golden Star Casino is 100% legitimate. In fact, it is a part of the Direx N.V. brand, which is the biggest in the online casino sector and is a brand that we have discussed many times before. It is also regulated by the authorities of Curacao and has the backing of many top developers. The problem is, it’s just a little smaller than other Direx casinos and seemingly has a much smaller marketing budget behind it.
In other words, it’s a small player in a big team, but it’s still in that big team so it still has a lot to offer.
…a small player in a big team, but it’s still in that big team so it still has a lot to offer.
In footballing teams, if Direx N.V. is Manchester United and Bitstarz is Bruno Fernandes or Paul Pogba, then Golden Star Casino is Fred. Still a good player and still a useful weapon in a powerful arsenal, but not your first choice and not the biggest or best.
We understand that’s not the best way to start an online casino review but bear with us on this one. Because while Golden Star Casino is not a superstar online casino that offers jaw-dropping features, it definitely has its plus points and it’s those that we will try to focus on here.
Bonuses and Promotion
Golden Star Casino doesn’t have the biggest bonuses but there are still some big offers available. It currently offers a large Welcome Package Bonus to all new players who join, deposit, and meet the qualifying criteria. This bonus is offered to Bitcoin players and non-crypto players, and it’s structured as follows:
- 100% First Deposit Bonus up to 50 mBTC and 100 Free Spins
- 75% Second Deposit Bonus up to 50 mBTC
- 50% Third Deposit Bonus up to 50 mBTC
If you’re not playing with Bitcoins, the bonus offers $150 at each of the aforementioned stages, which means you’ll get a total of $450.
This is a good bonus, there’s no doubt about that, but it falls a little short when compared to some of the other Bitcoin Welcome Bonuses being offered right now.
At CryptoWild Casino, for instance, all players can collect a bonus of 4 BTCs with a multi-tiered bonus.
The truth is, these big bonuses won’t mean much to you if you’re not depositing thousands of Euros/Dollars or several Bitcoins at a time. For instance, if you’re only depositing 50 mBTCs at a time, there’s no point in a “up to 4 BTC” bonus because you won’t get anywhere near that amount and Golden Star Casino is more than enough.
But if you are depositing those big sums and want a casino that will match you, Golden Star probably isn’t for you.
Along with the Welcome Bonus, Golden Star Casino also has a couple of Loyalty Bonuses to look out for. One of the biggest of these is the Weekend Reload Bonus. It offers up to $450 or 50 mBTCs as a 50% matched bonus and is available every weekend. You can boost your balance every weekend and prepare for a session on the slots or table games.
There is a Loyalty Scheme as well and it has 6 levels for players to advance across. All new players will enter at the New Star level and as they deposit, play, and collect points, they’ll eventually move through to the Black Pearl level. The higher the level, the greater the rewards, with the main offer being the chance to convert Loyalty Points into Bonus Credits.
In an industry that is increasingly rejecting the idea of a Loyalty Scheme, we’re always happy when we find a good one. It doesn’t offer quite as many perks, rewards, or benefits as some of the better Loyalty Schemes we have reviewed. The KingBilly Loyalty Scheme, for instance, is beautifully styled and has great rewards. However, it’s still a welcome addition and one that should be commended.
Software and Games
While Golden Star Casino is a bit of a disappointment with regards to its bonuses and its aesthetic, it more than makes up for things with its software. Playtech, Microgaming, Betsoft, NetEnt, Quickspin—it’s a who’s who of quality creators. All of our favourite developers are here, but with so many developers on show, that’s not really a surprise.
It’s hard to see why anyone would have an issue with this selection. It has something for everyone, from the beautiful 3D titles crafted by slot masters like Betsoft and NetEnt, to the vast collection of games in the Microgaming and Playtech roster, unique mechanics from Big Time Gaming, and so much more.
Golden Star Casino has close to 1,000 games in total and these are being updated all of the time, with new titles, new innovations, and new features adding to the experience. Once you have had your fill of real money slot machines you can venture into the table games section and explore card games, wheel-based games, and more.
It even has specialist Bitcoin games and a Live Casino section provided by top creator Evolution Gaming. In the Live Casino alone, we counted over 100 tables, from games of Roulette aimed at players from Norway, Turkey, Russia, and a host of other countries, to classics like Dream Catcher. You’ll be spoilt for choice at all hours of the day.
- Good Payment Options
- Great Support
- High BTC Deposit Limits
- Lots of Great Games
Choose from currencies like Euros, United States Dollars, and Norwegian Krone and deposit a minimum of €10 (or equivalent in your chosen currency) and a maximum of €5,000. Similar limits apply to withdrawals, albeit with an increased minimum of €20.
Alternatively, you can stick with Bitcoins, which is obviously our preferred option. All cryptocurrency payments are processed through CoinsPaid, a popular payment portal that you can find on other top Bitcoin casinos, including Wild Tornado (see our Wild Tornado Casino Review for more information). The minimum deposit is 0.0003 BTC and you are not restricted to a maximum. As for the withdrawals, the minimum is 0.002 BTC and the maximum per transaction is 0.4 BTC.
As always, we’re not very happy with the addition of a withdrawal limit, but it will likely only impact medium stake players and high rollers. The problem is, Bitcoins tend to attract more high rollers than other payment methods, so it’s a risk placing a limit on this method.
For some perspective, 0.4 BTC equates to around €4,000 at the time of writing. That’s still a lot of money and it’s on par with non-cryptocurrency methods, which are fixed at between €4,000 and €5,000, but is that enough for high rollers? Probably not.
Of course, this is only a per transaction limit, but there is also a weekly limit that is fixed at the equivalent of €10,000 and a monthly limit that’s fixed at €30,000.
In terms of speed, there are no issues, as Golden Star Casino has a very short pending period and your winnings should be in your account within 1 day if you use Bitcoins. For other methods, particularly debit and credit cards, you may need to wait a little longer.
We really live the Live Chat feature on Golden Star Casino. There has been an increased drive to innovate in this area over the years and while it doesn’t always work, it’s commendable, nonetheless.
On RooBet, for instance, you’ll find a chat feature that connects all of the community and gives them a way to chat with each other wherever they are on the site. It’s like a bingo community or poker room, and while it’s not really our thing, we like the look out it. Golden Star Casino doesn’t quite go this crazy—it’s practical, it’s smart, and it’s great.
As soon as you click the little message icon, you’ll see a number of chat boxes, each representing the team members who are online at that moment. Just click on one of them, enter into a dialogue, and you’re good to go. We understand that this is not entirely unique or innovative, but it’s not just the application that we like, it’s the way that it is staffed.
Every time we’ve used this facility, we’ve been quickly connected with a support team member and they have dealt with our issue in a prompt and professional manner. There’s no waiting around for them to type War and Peace and there’s definitely no endless copy/pastes of comments like “Thank you for bearing with us, we’ll be with you shortly”. We often get frustrated with these features as the team members seem to spend all of their time telling us that they will be with us shortly and thanking us for our patience.
Fortunately, Golden Star Casino doesn’t suffer from any of these frustrating issues and is as swift and helpful as a casino Live Chat facility should be.
Golden Star Casino Reviews
Golden Star Casino reviews tend to be very mixed, which isn’t great, but the majority of the bad reviews revolve around its mobile app. We have to be honest; its mobile app isn’t the best. It’s also not the worst, and we’ve encountered many messier and slower apps elsewhere, but it certainly needs a revamp. If you spend all of your time on mobile applications, we recommend making a small deposit, not committing too much, and spending some time using the app before going any further.
If not, and if you’re a desktop player like we are, none of this will concern you.
It’s worth noting that the Golden Star Casino support team takes the time to respond to all reviews, positive and negative. It extends its gratitude to the players who heap praise on the casino and offers apologies and solutions to the ones that complain.
This is all you can ask for with an online casino, and it’s something we always look for. The biggest and so-called “best” online casinos and sports books have been known to ignore player reviews and complaints, which can be infuriating. We feel that it is impotent, therefore, to highlight the ones that actually care about this process and listen to what its customers have to say.
If you ever have an issue with this casino, use the Live Chat feature to speak with them directly. In our experience, they will do what they can to help you and to remedy any issue that you have. If that doesn’t work and you can’t get the satisfaction you deserve, leave a complaint or a review.
Just bear in mind that reviews are not there for you to blackmail a casino. They won’t throw money and bonuses at you just because you’re angry that you hit a losing streak. You need a genuine reason to complain and, more often than not, if you have a genuine complaint, it will be dealt with before you reach the review or complaint stage.
We know that we said some bad things about this casino at the start of our review. We called it a Fred going up against a Paul Pogba. But at least it still plays for Manchester United, at least it’s still in the Premier League and being watched by millions of people every week. In other words, just because Golden Star Casino doesn’t have what it takes to compete with the cream of the crop, that doesn’t mean you should ignore it entirely.
After all, it’s owned by an established brand whose name features on some of the best Bitcoin casinos in the world, including the aforementioned Bitstarz and the newly reviewed BaoCasino. It also has a decent bonus offer, lots of games, and more.
It’s got everything you need, so sign up, deposit, and start playing!