APlay Casino Review

APlay Casino is an online casino that’s owned and operated by Avento MT Limited and launched back in 2017. It’s quite a highly rated site and it’s also one that has fully embraced cryptocurrencies, making it the perfect casino for the Coinbuzz list.

It’s quite a highly rated site and it’s also one that has fully embraced cryptocurrencies

Avento is the same brand behind Mr. Bit Casino and Drift Casino, two sites that I have reviewed previously and two sites that I rated quite highly. The question is, where does APlay Casino fit into that rating; what does it have to offer cryptocurrency players and should you join?

Basics

APlay Casino’s licensing is a little strange. Usually, casinos showcase a regulator logo on the bottom of their website and this shows you where the site is regulated, thus giving you an idea of what jurisdiction it covers. APlay Casino doesn’t do that.

I noticed that other sites have listed it as being licensed in Malta, even though the company that owns the brand, Avento N.V., lists its address as Curacao. It is also connected to Goldraven Industries, which is based in Cyprus.

Confusing, to say the least, and I half-expected to discover that the site wasn’t licensed at all, but after searching the licensees of the Malta Gaming Authority I can confirm that it is covered by the MGA after all.

If you ever see a site that looks a little suspicious, either because it doesn’t have license information or isn’t open about it, you should also search the licensor and see if there is anything amiss. In the end, there were no such issues with APlay Casino, but there are some sites out there (including Bovada) that don’t have any license whatsoever, and you should always be cautious about these.

Some of them are very open about their lack of a license and make it clear why they are not regulated, but others go to great lengths to hide it.

There are also sites that post a logo from a regulator but don’t list any licensing info or hyperlink it with the necessary certification. In such cases, they are trying to pull the wool over your eyes and you should always be wary of sites like this.

But I digress, as APlay Casino doesn’t have any of those issues and it’s a fully paid up licensee of the Malta Gaming Authority.

Software and Games

One of the things that I like about APlay Casino is that it has a relatively inoffensive and stylish aesthetic and it also lets you tweak it to make it more suitable. If you open the menu and select the “Theme” option, you will see options for “Bright” and “Dark”.

Usually, I like things dark and cosy, but that’s rarely true for online casinos as “dark” usually means a jet-black background with glaring white text. It’s a sure-fire way to give yourself a headache.

In this case, however, it simply swaps the light green for a dark green and it looks much better. I personally prefer the dark option, and as the bright alternative is the default, I recommend switching between the two the first time you joining to see which one you prefer.

On the gaming side of things, APlay Casino works with a slew of top developers, including some of my personal favourites: Microgaming, Betsoft, NetEnt, Yggdrasil, Blueprint Gaming. In terms of sheer quantity and variety, APlay Casino is on par with MELbet Casino.

There are a few fringe developers in the mix as well, and this adds to the variety and ensures that you will never tire with the options and will always have a game to play.

The problem is that not all of these developers are available across all regions. When I accessed the site using a VPN set to Canada, I was only given a choice between 10 different developers. It was still a good mix, as they are 10 of the best in the industry, but it’s not quite the same as the 30+ claimed by other review sites.

In addition to its many slots and table games, APlay Casino also has a lottery selection and a sportsbook. The latter isn’t the biggest and it’s lacking a little in some areas, but it is good to have if you need it. The sportsbook actually reminds me of the one available at Zev Casino.

Bonuses and Promotions

As a new player at APlay Casino, you are entitled to a Welcome Bonus of up to €500 and 50 Free Spins. It is triggered in the form of a 125% Matched Deposit Bonus. You need to deposit at least €10 to collect the 125% Matched Deposit Bonus but should increase this to a minimum of €50 if you want the 50 Free Spins.

The wager requirements seem quite reasonable at 27x, but this applies to both the deposit amount and the bonus amount. As for the Free Spins, all winnings will be subject to a wagering requirement of 35x. Once these requirements are met, all bonus credits will be converted to cash and can be used to spin slots, play table games, place sports bets, and even withdraw the money to your bank account.

Payment Options

APlay Casino processes all withdrawals quickly and it doesn’t seem to have a withdrawal limit. It also gives players access to a variety of payment options, including Bitcoin, Interac, MuchBetter, Paysafecard, Visa, ecoPayz, and a few others.

As with the games and other parts of the casino, these options are location-based. Interac is only available in Canada, for instance, and while Skrill is listed as an option on the site, it doesn’t seem to be offered to players from several countries.

Highlights

• Operates Under License from the Malta Gaming Authority
• Live Chat is Available Around the Clock
• Very Friendly and Helpful Customer Support Team
• Can Be Accessed on Mobile and Desktop
• Choose from a Number of Language and Currency Options

User Reviews

There have been a few negative and concerning reviews out there about APlay Casino and I will talk about those in a moment. First though, I want to highlight the fact that APlay Casino takes the time to respond to user reviews left on third-party sites. I won’t get into why this is important as I have mentioned it many times in the past, but needless to say, it’s a good feature and it shows that the casino is dedicated.

The way that they respond to reviewers is also very professional and nice, even when the reviews are negative and the players are complaining about something that is the player’s fault and not the casino’s. It can be hard to take criticism when you did nothing wrong and it’s clear that the player just made a mistake and is now blaming you for it.

Take a look at the recently reviewed Pokies2Go casino as an example. As noted in my review, the site got a lot of things right and it also responded to casino reviewers, going out of its way to show its appreciation when they had something positive to say.

But in a user review that made a negative comment, the casino replied in an incredibly patronising tone. If I had been approaching the site as a player and not a reviewer, that would have probably put me off and stopped me from joining the site.

APlay Casino doesn’t make that mistake, and its replies could teach a lot to support teams like those at Pokies2Go. But it’s not all positive and there are some negative reviews about the site.

In some of the most recent ones, players have complained about the lack of deposit limits, which should be a basic requirement. There is also a player complaining that their account remained open even after they tried to close it multiple times.

It’s a big concern, as problem gambling is a massive issue in the industry right now and the onus is on the casinos and sportsbooks to protect their players. In fact, in the United Kingdom and Sweden, casinos can be heavily fined if they don’t abide by strict laws. There have been cases of casinos receiving substantial fines for offering bonuses to players who have excluded themselves, and not even allowing a player to exclude themselves is a much bigger issue.

On the plus side, these complaints occurred a year before I conducted this APlay Casino review and I didn’t notice any of these issues myself, so there is a good chance that the casino made the necessary changes.

There is also a complaint suggesting that the site fixes its games and lies about its RTP. I have commented many times before on reviews like this, noting how you will find them on all casino review pages and that they generally come from disgruntled players who have hit a losing streak.

Such issues do occur, but I’m not talking about obscure proprietary slot game developers here. I’m talking about some of the biggest developers in the world, all of which strictly audit their games. The site has no control over that and the developers are as safe and as fair as you would expect from a tightly-regulated developer.

FAQs

Final Thoughts

APlay Casino has a lot of developers behind it, as well as some decent bonuses, a solid customer support team, and a great aesthetic. Combine this with complete mobile compatibility and a short withdrawal pending time, and you have all the makings of a great online casino. It’s not perfect, and there are some limitations, but it’s definitely a site that should be added to your list.

Sign up for an account today to collect your Welcome Bonus and start spinning some slots or playing a few table games. If you’re looking for a few other sites that combine stacks of slot games and table games with some sports betting options, take a peek at my review of FezBet.