- Many Payment Options
- Great Design
- Respected Operator
- Decent Bonuses
- Great Customer Support
- Low Withdrawal Limits
- Slow Withdrawal Times
Another Araxio Casino makes it onto our list, but this could be one of the best ones yet. Slots Palace launched in 2020 and comes from the same operator that brought us FezBet Casino, a site that we scored fairly highly but ultimately stopped short of giving it top marks.
…this could be one of the best ones yet.
Slots Palace, like many other casinos operated by this brand, targets its services toward players in Canada, Poland, Norway, Finland, and a few other major gambling regions. It is not available in the United Kingdom or Australia, and there are a few other omissions as well. Its license comes from the authorities of Curacao and it can be accessed through mobile and desktop, with support for most platforms, devices, and browsers.
That’s a fairly promising start, we’ll sure you will agree, but it gets better for this attractive new online casino.
The Slots Palace platform is powered by Soft2Bet and owned by Araxio Development. It’s a powerful combination that makes for an impressive online casino, creating a site with an abundance of games, features, and style.
We often highlight just how poorly designed many modern casinos are, referring to the likes of WCasino to show you how terrible a design can be in an otherwise solid casino. But Slots Palace is one of the few exceptions to that rule and has a design that is crisp, stylish, and easy on the eye.
It adopts the style of a land-based hotel complete with smartly dressed concierges, a host of luxury items, and some lavish decorations. And unlike some of the other half-assed themes that we have come across, this one actually makes sense and forms a cohesive whole.
For instance, you’ll find a Loyalty Program that hides a big prize behind each level, encouraging you to remove the red sheet and uncover the riches underneath. You’ll also find an Art Collection section that functions like a secondary loyalty scheme and tasks players with uncovering a number of rewards and perks.
It’s not entirely unique, but that doesn’t matter. The sites that try to do things completely differently are the ones that players reject, because they want to feel safe and secure and familiarity does that. What does matter is that it creates an environment that is fun and an experience that makes you want to return again and again.
If we didn’t know better, we’d say that Slots Palace was created for us and designed to meet all of our gaming needs. We know how that probably sounds, and we can almost hear you rolling your eyes, but hear us out.
Since Coinbuzz launched, we have declared our love for a handful of developers, including Betsoft, NetEnt, and Yggdrasil. We have praised many casinos for including these three creators and have noted that they were one step shy of perfection, with that perfection coming with the addition of Playtech.
Because while these three creators provide the innovation, the 3D graphics, and the genuinely exciting new releases, Playtech adds the progressive jackpots and the sheer quantity. For some reason, it’s rare to find Playtech games in combination with these creators but that’s exactly what we discovered at Slots Palace.
It’s not just a cherry-picked selection or a token offering, either. There are many Playtech games to choose from and in combination with the aforementioned creators, as well as the likes of Wazdan, Pragmatic Play, and Quickfire, it makes for a brilliant selection on the whole.
If any casino operators are reading this and trying to impress, it is possible to go one step further: Blueprint Gaming. It’s the only favourite of ours that Slots Palace is missing, but it’s a small oversight considering just how many boxes the casino ticks.
When you have so many top iGaming developers on offer, you’re always guaranteed a good selection of games across a large number of categories.
- Best Games: The place where all of the casino’s best games reside, including the likes of Twin Spin and Reactoonz 2.
- Popular Games: The most popular games of the moment and the first port of call for players who are not sure what to play or where to go.
- New Games: If you feel like you’ve played everything there is to play (we completely sympathise) then this is the section for you. It showcases the latest and greatest titles from the varied selection of developers on offer.
- Slots: All of the casino’s many slots. The other sections contain table games, number games, and more. This one is all about the slot machines.
- Live Casino: Play against real dealers in real casino studios around the world. The games include Blackjack, Roulette, Baccarat, and more.
- Roulette: Both Live Dealer and virtual versions of this classic table game. You can take your pick of American, French, and European variants.
- Blackjack: A favourite of ours and one that is boosted by the inclusion of Playtech and variants like Switch Blackjack.
- Video Poker: Play Draw and Stud Poker variants against the house, dealing the cards any time you feel like a game.
- Jackpot: All of these games have sizeable jackpots on offer, giving you a chance to win a lifechanging sum of money with a single spin or hand of cards.
Bonuses and Promotions
The Slots Palace Welcome Bonus is a pretty generous one, offering up to €1,000 for all new players. It is spread across three deposits, offering a 100%, 75%, and a 50% match respectively. To be fair to Slots Palace, while it’s not as high as 1xBit and other major BTC sites it is much higher than some of the other Araxio casinos we have covered.
It’s not the only bonus available here, either. Once you burn your way through the Welcome Bonus you will be given a chance to collect on a host of regular promotions, all of which are offered to loyal players. These include Free Spins, Cashback, Jackpots, Reload Bonuses, and a great deal more.
And then you have the Loyalty Scheme, whereby you can collect points every time you spin the reels and turn these points into prizes. The more you earn, the higher your status will become and the greater the rate of return will be.
Take a peek at the Art Collection section as well, which works in much the same way. Generally, Slots Palace goes out of its way to provide its loyal players with bonuses and rewards, giving them plenty of incentive to stick around and keep making those deposits.
Slots Palace, like many online casinos, showcases payment icons on its homepage to give players a hint as to what payment options it accepts. Confusingly, it does not list Bitcoin or any other cryptocurrency. As a result, reviewers seem to be split, with some stating that the site does accept these payment methods and others suggesting otherwise.
We spoke with Slots Palace customer support and can confirm that they do indeed accept these methods but they might change from region to region. In fact, the way that the customer support rep answered this question was to access their own account, snap some screenshots, and show us exactly what they see.
Now that’s commitment for you. And it’s worth noting that we went into that conversation as a player and not a reviewer, so they weren’t just rolling out the red carpet so we would make them look good.
As a result, we can confirm that Slots Palace accepts Ripple, Ethereum, Litecoin, and Bitcoin. It also takes payments using a variety of traditional payment options, including Visa, Neteller, Skrill, Mastercard, Trustly, ecoPayz, MiFinity, and CashtoCode. What you see here really depends on your location, but you should see more of the cryptocurrency options, as well as the main web wallets.
Players in Canada can also use Interac, which is one of the most popular payment methods in the country.
But of course, because Slots Palace is an Araxio casino, it has one flaring flaw that we predicted before we even wrote the first word of this review: the withdrawal limit.
It restricts all players to a disappointing €500 per day and €10,000 a month. You can increase this via the Loyalty Scheme, but even then it only jumps to €20,000 which is still very poor when you compare it BetandYou Casino and other top sites.
The withdrawals are also pretty slow at Slots Palace. It has a pending time that extends to nearly 3 days—a huge length of time when you consider that many sites process payments instantly. It means that it will take you several days to get your cash if you’re using a cryptocurrency and up to a week if you’re using a bank transfer or debit card.
- Varied Selection of Payment Options
- Well Designed and Easy to Navigate
- A Wide Selection of Games
- Betsoft, NetEnt, and Playtech
- Very Helpful Customer Support
At the time of this review, Slots Palace was only a few weeks old and so we didn’t have many user reviews to draw upon. If you have joined the site yourself then let us know about your experiences using the comments section below. Everything you post (unless it is obscene or contains spam) will be approved—we don’t hide bad reviews because we want this page to be as honest as possible.
While there aren’t many user reviews to look at, the ones that do exist are mostly positive and they have also attracted replies from the Slots Palace customer support team.
As noted in many of our other casino reviews, including Syndicate Online Casino, it is very important for casinos to reply to reviews and complaints. It shows that they care and are willing to go the extra mile. It also gives players an outlet if they have a bad experience with the casino and feel like they have nowhere else to turn.
Based on our experiences with the casino’s customer support team, this is not at all surprising. We will happily go on record as saying that Slots Palace has some of the best support we have encountered in an online casino. Maybe that will change as the site grows. In fact, some of the worst support we have experienced comes from the world’s biggest casinos and sportsbooks. It seems that the bigger they get, the more lax their protocols become.
This is one of the few ways that being a small site can actually benefit you. We just hope that it continues to provide players with a top-notch experience.
Does it Have a Withdrawal Limit?
You are limited to a maximum of €10,000 a month, increasing to €20,000 a month when you make it to the latter stages of the VIP Scheme.
Can I Play in the UK?
No, players from the UK cannot join Slots Palace as it does not have a license from the UK authorities.
How Should I Contact Support?
You can contact them by email but we recommend Live Chat. It’s the quickest and easiest way to get a response.
Can I Join from the US?
US players are not allowed. We have heard supports of some American players slipping through the net with VPNs and Bitcoins, but we would advise against this as you will be discovered eventually. All legitimate casinos will require you to submit verification documents and once you do, they will discover where you live.
So many online casinos seem to fall between “cluttered mess” and “empty waste of space”. They are poorly designed, half-assed, and unable to compete with the sites that make it onto our best Bitcoin casino top list. But Slots Palace definitely doesn’t fall victim to those mistakes and easily has what it takes to make it onto our list.
There are a few things that we don’t like about this casino and we were disappointed to find these. Not only because it dampened our experience, but because it prevented Slots Palace from earning a rating as impressive as Bitstarz, a casino that has propped up our top list since the very beginning.
Still, if you can overlook these (and if you are a small stakes player, that shouldn’t be an issue) you will discover a site that is truly special and has a lot to offer its players.